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Airline working to restore services as passengers and staff face major access issues
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WestJet has reported a cybersecurity incident that has severely impacted access to its mobile app and internal systems. The airline confirmed that its technical teams are working urgently to contain the situation and restore normal operations.
The disruption has affected both employees and passengers, with many unable to access flight information, manage bookings, or use key services through the WestJet app and website. The airline assured the public that operational safety remains its top priority and that additional measures are being taken to protect sensitive data.
In an official statement, WestJet apologised for the inconvenience caused and emphasised that efforts are underway to resolve the issue as quickly as possible. The airline also urged users to be cautious about sharing personal information during this period.
As investigations continue, passengers are advised to stay tuned for updates directly from WestJet regarding flight schedules and system restoration. The breach highlights the growing cyber risks facing major infrastructure and services, with airlines becoming increasingly frequent targets.